Privacy Policy – K‑911 Animal Rescue
Effective Date: 08‑08‑2025
K‑911 Animal Rescue (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, use our services, make donations, purchase products, or interact with us online.
By using our website, you consent to the terms of this Privacy Policy. If you do not agree, please discontinue use of our site immediately.
1. Information We Collect
We collect information in the following ways:
- Information You Provide to Us Directly
- Name, email address, phone number, and mailing address when you sign up for our newsletter, make a donation, or place an order.
- Payment details when you make purchases or donations (processed securely by third‑party payment processors).
- Messages and inquiries submitted through contact forms or email.
- Information Collected Automatically
- IP address, browser type, device type, and operating system.
- Website usage data, such as pages visited, links clicked, and time spent on site.
- Cookies and tracking technologies to improve site performance and remember your preferences.
- Information from Third Parties
- Data from payment processors, shipping providers, or partner organizations when fulfilling your order, donation, or request.
2. How We Use Your Information
We use your personal information to:
- Process donations, purchases, and product shipments.
- Send updates, newsletters, and fundraising appeals (only if you opt‑in).
- Provide training resources, updates, and customer support.
- Improve our website, store, and services.
- Comply with legal and tax obligations.
3. How We Share Your Information
We do not sell your personal information. We may share your information only with:
- Service providers (e.g., payment processors, shipping companies) to complete transactions.
- Legal authorities if required by law or to protect our rights, safety, or property.
- Trusted partners assisting in rescue, adoption, or training services—but only with your consent.
4. Cookies and Tracking Technologies
We use cookies to:
- Remember your site preferences.
- Track site performance and analytics.
- Improve store checkout and donation processing.
You may disable cookies in your browser settings, but some features of the site may not function properly.
5. Data Retention
We keep your personal data only as long as necessary to:
- Fulfill the purposes described in this policy.
- Meet legal, tax, or accounting requirements.
When no longer needed, your data will be securely deleted.
6. Security
We use industry‑standard encryption and security measures to protect your information. However, no online transmission is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
- California Privacy Rights (CCPA)
If you are a California resident, you have the right to:
- Request a copy of the personal information we hold about you.
- Request deletion of your personal information.
- Opt out of the sale of your personal information (we do not sell data).
- European Union Rights (GDPR)
If you are located in the EU, you have the right to:
- Access and receive a copy of your personal data.
- Request correction or deletion of your data.
- Restrict or object to processing.
- Data portability (transfer your data to another provider).
To exercise these rights, contact us at info@k911.org. We will respond within the timeframe required by law.
8. Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from minors. If you believe we have done so, contact us to request deletion.
9. Third‑Party Links
Our site may contain links to other websites. We are not responsible for the privacy practices of third‑party sites.
10. Changes to This Policy
We may update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date. Continued use of the site means you accept the updated policy.
11. Contact Us
For questions or to exercise your privacy rights, contact us!
K‑911 Animal Rescue